1. Introduction
The protection of your personal data is a priority for Onyx Drive Paris. In the context of using our luxury transport services, we collect and process information about you in accordance with the General Data Protection Regulation (GDPR).
2. Data Controller
The controller for the collection and processing of data is:
[COMPANY NAME], with its registered office located at [ADDRESS].
3. Collected Data
We only collect data necessary for the performance of our services:
- Identity: Surname, first name, title.
- Contact details: Email address, telephone number.
- Journey details: Pickup and destination locations, date and time, travel preferences (vehicle type, options).
- Payment: Transaction data (managed by secure service providers).
4. Purposes of Processing
Your data is processed for the following reasons:
- Management of bookings and execution of the transport contract.
- Issuance of invoices and accounting.
- Communication regarding your journey (confirmation, chauffeur's arrival).
- Improvement of our services and customer relationship management.
5. Data Retention
We only keep your data for the time necessary for the purposes pursued:
- Customer data: 3 years from the end of the commercial relationship.
- Billing data: 10 years (legal accounting obligation).
6. Data Recipients
Your data is strictly confidential. It is only transmitted to the following recipients:
- Chauffeurs: Only the information necessary for the journey (name, pickup location).
- Technical sub-contractors: Website host (Google Cloud), email delivery service.
7. Your Rights (Right to be Forgotten)
You have the following rights regarding your data:
- Right of access: Know what data we hold.
- Right to rectification: Correct inaccurate data.
- Right to erasure: Request the deletion of your data (right to be forgotten).
- Right to restriction: Suspend the processing of your data.
To exercise these rights, contact us at: [GDPR EMAIL / E.G. CONTACT@ONYXDRIVEPARIS.COM]
8. Security
We implement technical (SSL encryption, restricted access) and organizational security measures to protect your data against any unauthorized access or leak.
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